Delivery information
We work to provide clear delivery information before you place an order. Available shipping methods, charges and destination eligibility are displayed at checkout.
Processing and delivery estimates
Timeframes can vary by product, supplier, destination and carrier. The most relevant estimate available for your order will be shown on the product page, during checkout or in your order confirmation.
Orders containing multiple products
Items may occasionally be fulfilled separately and arrive in more than one parcel. Tracking information will be supplied when available.
Address details
Please check your address carefully before completing checkout. Contact us as quickly as possible if a correction is required; changes cannot be guaranteed after fulfilment begins.
Delays
Carrier delays can occur outside our direct control. If tracking has not progressed for an unusual period, contact us with your order number so we can investigate.